Clinic and Private Lesson Policies
Player may make up a clinic within the session if there is space available on an alternate day.
Makeups may be taken in advance of an absence, too. It is imperative that students realize makeups are to be done during the same session. Player Capital will provide for makeup weeks only for weather related cancellations. Credits for future sessions will be offered only due to documented medical issues.
Absence notification must be emailed to us by 10:00am the day of the clinic to receive a makeup. It is expected that families will use the makeup days on another day of the week or during the make up weeks.
Payment for all enrolled clinics is due by the first day of the session. Failure to do so will result in a surcharge per clinic based on the drop in fee.
Drop in policies- Drop in clinics are allowed provided the student has received permission from Player Capital admin. Later than 10am clinic drop in cannot be guaranteed and the head pro reserves the right to turn away a drop in student not previously announced should staffing levels or the level of the student not allow further drop-ins.
If you are looking for a description of our clinic levels, you can find it online here.
Payment for clinics should be received by Player Capital admin prior to the start of the first clinic, but all effort should be made to avoid payment at the site to avoid compromising the management of the clinic.
Full session rates, and 6 or 10 packs, are offered to students as a benefit to both the business of Player Capital, and to provide savings to each student’s family. Full session rates, 6 or 10 packs, for lessons must be paid prior to the first lesson or clinic in order to secure these discounted rates. Failure to do so will result in a surcharge of the drop-in or single lesson rate, until payment is made.
Please cancel 24 hours in advance. Although we encourage pro and student to trade phone #’s for early morning or rain season lessons, lessons must be cancelled by emailing us 24 hours in advance. Less than 24 hours in advance, the Player Capital admin will determine on a case-by-case basis if a fee should be applied.
Lesson reminders from admin – Player Capital Administration makes every attempt to send lesson reminders a day or more before each scheduled lesson unless an arrangement has been made otherwise. However, these are a courtesy to the student, and to help assure the coach has students to teach at the allotted time. Any student with a set lesson time, and a confirmation, is expected to attend each lesson, and maintain their own calendar, and reminder system. Reliance on lesson reminders is not advised, and missed lessons will carry normal penalties even if a reminder is not sent.
[Updated May 30, 2018]